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Why Suggestion Management Software?
- Improving the speed and performance of the work
- Achieving transparency by tracking the status of the suggestion during all stages
- Provide the ability to search for suggestions
- Provide reports and statistics
- Easy to change the course of action(approvals, escalation procedures, notices
- Measuring the efficiency of employees and the application of key performance indicators
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| Suggestion Business Process |
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Benefits of Workflow Engine
•Modify business process at any time without the need for a programmer action
•The application of key performance criteria (KPI) through escalation rules
•Easy implementation of the system
•Create custom reports to measure the level of staff performance at the work steps
•The possibility of using the holiday calendar by employee for routing requests for approval to alternative employees during his/her absence
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Suggestion Submission
•Submit single or group suggestion
•Save the suggestion for before submission
•Attach any number of documents
•Communicate with committee members about the suggestion through discussions Screen
•Check and review repeated suggestions by the suggestion provider before submitting it to the committee.
•Receive notifications whenever an action is taken on the suggestion (by email or SMS)
•Track the status of the suggestion through the list of actions
•All data associated with the suggestion offered through a single screen
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Suggestions Search
•The system allows user to search his own suggestion or all suggestions (optional)
•Review of current or previous suggestions and view the allowed details according to
•The status of the suggestion and the role of the user (property control to system administrators)
•Search criteria includes suggestion number, dates, department, status, subject, and the user
•Search results can be sorted by suggestion number, date, department, and the user
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Duplication Detection
•Duplication detection feature helps committee member to:
◦Eliminate submission of duplicated suggestions (if activated on the proposed level)
◦Help in detecting the duplicated suggestions (if activated at the level of the Committee Coordinator)
◦It displays matching percent of duplicated suggestions with the list of keywords defined on each suggestion
◦In the case of approving the suggestion, coordinator adds list of keywords to the suggestion
◦Users can review the context of the duplicated suggestions
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Suggestion Evaluation
•Evaluate the suggestions by specialized evaluator from different departments to ensure the feasibility of its implementation
•Evaluator can submit implementation plan in terms of resources and timeframe
•A number of committee members assess the value of the suggestions and decide the reward points
•Committee coordinator can modify the evaluation criteria and rewarding points
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Rewarding
•The system retains the points obtained by the suggestion provider cumulatively
•Suggestion points can be redeemed as cash or gifts
•The Committee coordinator can create transactions to add or deduct suggestion points manually
•User can search for transactions and issue statement of suggestion provider
•System can be linked to financial or human resources systems to transfer data automatically
•The system allows to add bonus points during the various stages of the suggestion
•Points can be added to the members of the suggestion
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Implementation Plan
•The system allows the definition of the implementation plan as follows:
•Implementation tasks and milestones dates Responsible employees for each required task The status of implementation
•The system will send reminder notification to the project manager before the milestones
•The project manager enter the percentage of completion, and task status
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